Frequently Asked Questions
Any questions for products
⏱️ Delivery Time
Orders are usually dispatched within 2–3 working days after confirmation.
Delivery typically takes 3–7 business days, depending on your location.
During festive seasons, delivery may take slightly longer — we appreciate your patience!
💰 Delivery Charges
Free Shipping on orders above Rs:5000 within Tamil Nadu.
For orders below Rs:5000 in Tamil Nadu or orders outside Tamil Nadu, standard shipping charges will apply based on your location and order weight.
Final delivery charge will be shown at checkout.
📲 Tracking Your Order
You can Track your orders from "track your orders" section on the main menu
❓ Can I return a product for color or size issues?
No. Returns are not accepted for color difference, size mismatch, or change of mind.
❓ Can I return a product if it is damaged or incorrect?
Yes, we do accept returns in such cases.
To help us resolve the issue quickly and fairly, we kindly request that you:
Contact us within 2 days of delivery
Share a clear unboxing video taken while opening the parcel
Include photos of the product showing the issue
Please note that the unboxing video is required to process the return, as it helps us ensure transparency and serve you better.
We truly appreciate your understanding and support.
How to Avail free product
If you have any free Product we will bundle that free product
❓ Is Cash on Delivery (COD) available?
No, we do not offer Cash on Delivery. All orders must be prepaid through UPI, card, or net banking.